Newport Beach Hotel, A Four Sisters Inn at 2306 West Oceanfront, Newport Beach, California.

Quaint hotel right on the strand. The rooms cute, homey and comfortable. My room had a Jacuzzi tub and a beautiful Ocean View. There's complimentary bikes, beach chairs, towels, breakfast and boardgames. There's a nice bar and lounge area with a fireplace. The staff was helpful and friendly. Great restaurant next door and shopping close by. Only wish I had booked a longer stay.

TERRIBLE CUSTOMER SERVICE. TOTALLY UNORGANIZED! I booked this hotel on the phone. They sent a confirmation on 12/20/17. I canceled the SAME DAY because my husband had booked another place without me knowing. The hotel charged the full amount even though I had canceled within 24 hours. When I called them they said they never received my email. When I told the I had actually send TWO emails to cancel (and then forward those emails as proof), they still insisted they never go them . And still insisted the charge was valid. I responded that it can't be my fault that their reservation system is not working (since BOTH emails were never received... ). They still didn't want to refund me. This is highly unprofessional. Travelers need to know their business acumen before making a reservation at this place. Needless to say, I'm also filing a complaint at the Better Business Bureau.